Leadership



Alex Lawrence


Alex Lawrence, C14P, STAR is the Director of Property Management. He joined GEM’s Management team in February 2005. Prior to joining GEM Management, Alex worked for Walmart, Inc. Logistics. He is responsible for overseeing and leading the property management field and site team members on our Rural Development and HUD 50059 properties. Alex has a long-term working relationship with all agencies that monitor the GEM portfolio.

Alex is the current President of the Carolinas Council for Affordable Housing and has served on the board since 2016. He graduated from Appalachian State University in Boone, North Carolina, with a Bachelor of Science in business administration. Alex holds his C14P Tax Credit Certification, Rural Development 515 STAR Certification and Real Estate Broker License in North Carolina.

Kathy May, NAHPe


Kathy B. May, NAHPe, is the Director of Compliance & Agency. Kathy joined GEM Management in 2011 and leads the agency liaison and compliance specialist teams. Her teams acts as a conduit between all GEM departments and monitoring agencies as well as external compliance auditors. Her team manages all agency-related communication and also assures annual utility allowance compliance.

Kathy holds an Associate of Arts degree in Business from Louisburg College in Louisburg, North Carolina, and has more than 30 years of experience in Property Management with both HUD and commercial properties. Additionally, she is a National Affordable Housing Professional Executive (NAHPe), has completed AHM training for HUD-Subsidized Multifamily Properties, and has her Real Estate Broker License in North Carolina. She also completed courses for Certified Apartment Manager, Certified Assisted Housing Manager, National Center Housing Management, Certified Manager of Maintenance, Certified Occupancy Specialist, Certified Professional of Occupancy and Fair Housing Compliance.

Millie Payne


Millie Payne, HCCP, CAM, TCS is a Director of Property Management for GEM Management, LLC sand oversees the property management and site team members on our Tax Credit properties. She has been in the multifamily industry since 2001 working for SL Nusbaum and Affordable Housing Management prior to joining GEM.

Millie has an extensive background within affordable property management including HUD, RD and LIHTC properties.   She holds her Certified Apartment Manager (CAM) through NAA and Housing Credit Certified Professional (HCCP) designation through NAHB and is a certified Tax Credit Specialist (TCS).

Pam Smith


Pam Smith, HCCP, CPM, TCM is a Regional Manager covering Virginia and Kentucky areas.  She joined of the GEM team in 2000, as Site Manager then grew to a Senior Property Manager and holds the current position of Regional Manager. Pam has an extensive background within affordable property management including, RD 515 & 538, HUD Section 8 and LIHTC. Pam holds her Housing Credit Certified Professional (HCCP), Rural Development 515 STAR Certification, Tax Credit Specialist Certification (TCS), Certified Property Manager (CPM), Certified Occupancy Specialist (COS). She has served as a Board Member since 2014 with Virginia Council for Affordable (VCARH) and Rural Housing.

Pam is an alumnus of Concord University in Athens, West Virginia majoring in Public Speaking.  Prior to joining GEM Management, she served as the Director of Supported Employment Services for eight years with Crossroads Community Services. While there, Pam wrote and was awarded several grants which expanded the services offered and implemented new programs. Additionally, she was on the committee that developed and implemented the Team Builders training program which is currently in use by many Community Service Boards.

Tammy Barringer


Tammy Barringer, C8P, STAR is a Regional Manager for GEM Management, LLC., covering the eastern and southern North Carolina area.  She joined GEM’s Management team in April of 2012 as a Senior Property Manager.  She also was a leasing specialist coordinator where she oversaw all properties under lease up and lead our leasing specialist team, assuring that all initial goals and qualified unit deadlines are met.  Prior to joining GEM Management, Tammy has performed many different roles in the multifamily housing Industry since 2001.

Tammy has a long-term working relationship with all agencies that monitor the GEM portfolio and an extensive background within affordable property management including HUD, RD and LIHTC properties. Tammy holds her C8P Tax Credit Certification and Rural Development 515 STAR Certification.

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Melissa Neugent


Melissa Neugent- CGPM, BOS, CPO, NAHP-e is a Regional Manager for GEM Management, LLC., covering portfolios in Alabama, western North Carolina, Tennessee, and Georgia. She joined GEM Management in March 2018 but has worked in affordable housing since starting out as a leasing agent in 2005. Melissa has extensive background within HUD Section 8, HUD 202, HUD 236, HUD 811 PRAC, RD, LIHTC, Home, Bond, transitional housing and multi- layered housing compliance. She is a certified Blended Occupancy Specialist through Housing Management, Credential for Green Property Management, Certified Professional of Occupancy and Housing Professional Executive through National Affordable Housing, NAHMA.